MONARCHDOS-basedPATHFINDER UltraSystemTC6035EZEM Rev. C 10/98 ©1998 Monarch Marking Systems, Inc. All rights reserved.
GETTING STARTED 2After you unpack your printer, charge the battery handle first andthen attach it to the printer.Turning on the PrinterWhen you first
Extremely hot or cold environments will change the dischargerate. Charge the battery handle only when it is drained. If youcharge a battery that alr
Charge time may vary depending on the typeof battery and the degree to which the batterywas drained. For example, high capacitybatteries may take one
To charge the battery handle with the fast charger:1. Turn the printer off. 2. Remove the battery handle (see "Changing the BatteryHandle").
Charging the Backup BatteryThe printer has a rechargeable Nickel Metal Hydride (NiMH)battery that backs up the battery handle. If both batteries arec
The best bet for a quick recharge is to place a powered-on printeron a fast charger and leave it alone for eight hours.Changing the Battery HandleTo c
LOADING SUPPLIES 3The printer uses thermal supplies:usynthetic labelsupaper labels and tagsuspecialty paper.See Appendix B, "Specifications and A
Loading for Peel ModePeel mode separates labels from the backing paper, which allowsyou to print and apply labels immediately. You must load labels i
4. Pull back the supply lock tab.5. Squeeze or pull apart the supply holder at its base so itadjusts to the size of your supply roll. You can set it a
6. Press the supply lock down to lock the supply holder in place.7. Remove the seal from the supply roll. Peel and discard thefirst four inches of la
Each product and program carries a respective written warranty, the onlywarranty on which the customer can rely. Monarch reserves the right to makech
10. Feed all four inches of the backing paper over the peel barand under the applicator roller and the label deflector.11. Push the label deflector up
13. Hold the supply edge between the feed and pinch rollers, andthen press the trigger or a key assigned by your SystemAdministrator until all slack i
Most likely, the application you are running will have you printlabels in on-demand mode as follows:1. Press the trigger (or other key your System Adm
Loading for Non-Peel ModeNon-peel mode feeds the supply through the printer in onecontinuous strip. Use non-peel mode to print strips of labels,tags,
4. Pull back the supply lock tab. 5. Squeeze or pull apart the supply holder at its base so itadjusts to the size of your supply roll. You can set it
6. Press the supply lock down to lock the supply holder in place.7. Remove the seal from the supplyroll.8. Place the supply roll as shown inthe supply
Printing in Continuous ModeIn continuous mode, the printer prints one supply or a strip ofsupplies all at once. Supplies may be thermal labels, tags,
3-12 Loading SuppliesTC6035EZEM Rev. C 10/98
BASIC OPERATIONS 4This chapter gives you information aboututhe displayuthe keypaduthe data entry modes.About the DisplayEach display line contains 20
When none of the indicators are on, the printer is inNormal Mode. This mode is current when you first turnthe printer on. See "About Data Entry
STATEMENT OF WARRANTY ON MONARCH MACHINESLimited WarrantyTHIS LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES ORREPRESENTATIONS EXPRE
About the KeypadInformation about the keypad and the functionof the keys is for domestic models only. 4-line/33 Key PrinterYour printer may have a key
b Invokes a code or command designated bythe application.f Invokes the function keys as designated bythe application.h Invokes a code or command desig
8-line/48 Key PrinterFollowing is a diagram of the keypad.DEL and the symbols appearing on the faceof the number keys do not appear on thekeypad. The
Key DescriptionFct Toggles Function Key mode on/off.Ctrl Toggles Control mode on/off.Alt Toggles Alt mode on/off.Shift Toggles Upper-case Alpha mode o
About Data Entry ModesThere are six data entry modes:uNumeric/Normal mode (default)uUpper-case Alpha modeuLower-case Alpha modeuFunction Key modeuDele
The modes are not mutually exclusive. In different cases, you canhave more than one in effect.Using Numeric/Normal ModeNumeric/Normal mode is the def
Using Upper-case Alpha ModeUpper-case Alpha mode works differently on the two printers.4-line/33 Key PrinterThis mode allows you to enter upper-case l
Using Lower-case Alpha Mode4-line/33 Key Printer Only. This mode allows you to enterlower-case letters. When you are in Lower-case Alpha mode, thecu
To switch modes temporarily, use the keys shown in this table.Mode you are in You need Press + Hold(4-line/33 KeyPrinter)Press (8-line/48 KeyPrinter)N
To use the function key:1. Press f .2. Press a character or number key. (For example, press fand then 0 to invoke the F10 function.)You must press f
Using Delete ModeTo use the Delete mode:1. Press f. On the 4-line/33 Key Printer, the cursor is anunderscore, and a vertical line appears on the left
4-line/33 Key PrinterWhen you press the h key, the cursor is an underscore and avertical line appears on the left side of the display.8-line/48 Key Pr
USING THE LASER SCANNER 5Your printer may have a built-in scanner.This product is certified to be a Class II laser product with theUnited States DHHS
Scanning a Bar CodeThe application you are running controls when you can scan a barcode. When it indicates to scan:1. Attach the safety strap to your
Cleaning the Scanner WindowCAUTIONDo Not use solvents (e.g., alcohol or acetone) or abrasivecleaners to clean the scanner window.This will damage the
5-4 Using the Laser ScannerTC6035EZEM Rev. C 10/98
CARE AND MAINTENANCE 6This chapter tells you how touclear supply jams.uclean the printhead.uclean the platen roller.uclean the sensors.ustore the prin
Clearing Supply JamsWhen clearing a supply jam, check theulabel deflectorufeed and pinch rollersTo clear a supply jam:1. Press the latch buttons and o
4. Gently remove any jammed supply and close the deflector.Do Not pull the jammed supply out throughthe front of the label deflector.Do Not use sharp
Cleaning the PrintheadClean the printheaduafter using 7-10 rolls of supplies.uin extreme temperatures, humid conditions or dirtyenvironment.uwhen you
TABLE OF CONTENTSLaser Scanner Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i-1INTRODUCTION. . . . . . .
5. Clean the printhead area of all adhesive and label particlesusing one of the items listed above.6. Reload the supply roll and close the supply cove
To clean the platen roller:1. Turn the printer off and open the supply cover.2. Remove your supply. See "Removing Supplies" in Chapter 3.3.
Cleaning the SensorsTo clean the on-demand sensor:1. Turn the printer off and open the supply cover.2. Open the label deflector by gently pressing dow
To clean the black mark sensor:1. Turn the printer off, open the supply cover and remove thesupplies.2. Clean the black mark sensor with a soft cloth
Storing the PrinterStore the printer with a handle attached. Do Not store the printerin or nearumagnetic fieldsuwet or damp areasudirty or dusty area
6-10 Care and MaintenanceTC6035EZEM Rev. C 10/98
USING DIAGNOSTICS 7Only Service or a System Administratorshould use diagnostics.You can use diagnostics toucheck display characteristicsucheck keyboar
To access these options, you need to use the Diagnostic program.To start the Diagnostic program:1. 4-line/33 Key Printer Only. From the DOS prompt, p
Checking Display CharacteristicsThe Display diagnostic menu provides the following selections:Backlight Turns the backlight on and off to ensure it is
Checking Keyboard ConnectionsThe Keyboard diagnostic function displays a keypad replica to testkeyboard connections.To check keyboard connections:1. A
Using Lower-case Alpha Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10Special Key Combinations . . . . . . . . . . . . . . . . . .
2. Insert the loopback plug and press any key (except b) tostart the test. Press b to exit.3. When the test finishes, you will seePress Esc to cont.T
Trigger Scanner displays directions for running that test. Ifyou detect a problem scanning, please make a note and callService.Configuration displays
Checking the PrinterThe Printer diagnostic function provides the following selections:Machine Totals Displays the total amount of supplies printedin i
Displaying Machine TotalsTo display machine totals:1. From the Printer menu, scroll with the arrow keys until youhighlight Machine Totals. Press e.
When calling Service, be sure to providethe exact results.To perform Hardware Tests:1. From the Printer menu, scroll with the arrow keys until youhigh
To check the printing, scroll until you highlight printing on theHardware Test menu. Press e. You will see: Select itemTest PatternPrint SpeedGray S
To run the Print Speed test:1. Load supplies in non-peel mode.2. From the Printing sub-menu, scroll with the arrow keys untilyou highlight Print Speed
3. Press eto print the test sample. Press b to exit.The test sample should be uniformly gray across the supply.If you see voids, especially on the ed
2. Scroll with the left arrow until you highlight the stock type youwant: synthetic, paper, or fax. Press e. You will see:Barcode Type:1) Serial3.
To run the On-Demand test:1. From the Sensors sub-menu, scroll with the arrow keys untilyou highlight On-Demand. Press e. If the sensor isclear, you
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1Problems and Solutions . . .
To run the Black Mark test:1. From the Sensors sub-menu, scroll with the arrow keys untilyou highlight Black Mark. Press e.When the black mark is not
Checking the PrintheadThe Printhead menu provides the following selections: Dot Resistance Checks each dot on the printhead (takesapproximately four m
2. Press e. You will see:Dot# XX GOODValue = ###Valid values are 244-308 (inclusive). If the value is not withinrange, please make a note and call
If the printhead value is under 116, do not print anything.Open the cover and let the printer cool. If the printhead value is between 117 and 136 (in
Checking the MotorThe motor test verifies the functionality and speed of the motor bydischarging labels.To test the motor:1. From the Hardware Test su
4. Scroll with the left arrow until you highlight the stock type youwant: synthetic, paper, or fax. Press e. Two or threelabels (depending on the s
2. Scroll with the down arrow until you highlight the option youwant. Press e. If you select Print Engine Board, you will see:Print Engine VersionX.
Exiting the Diagnostics Program1. At the Main menu, scroll with the arrow keys until youhighlight Exit. Press e. You will see:Exit Diag? (Y/N)2. 4-l
TROUBLESHOOTING 8This chapter includes information about printer problems andsolutions.Problems and SolutionsSome common printer problems and their so
When you first turn on theprinter, the line movingacross the bottom of thescreen stops and the logoscreen never disappears.Turn off the printer. Then
INTRODUCTION 1The Monarch® DOS-based PATHFINDER® Ultra® printer can actas a data collection device, a printer, or both.You can scan bar codes, verify
When calling for support, you may need to tell Service theidentification data for the radio and memory cards. Use theinformation in this table or fro
8-4 TroubleshootingTC6035EZEM Rev. C 10/98
REFERENCE INFORMATION ACable PinoutsThe cable pinouts on the mini-DIN connector on the printer are setas shown.Pin Signal1 Send RTS2 Receive CTS3 Rece
A-2 Reference InformationTC6035EZEM Rev. C 10/98
SPECIFICATIONS ANDACCESSORIESBSpecificationsWeight: 2.64 lbs. (1.1 kg) with battery handle, scannerand 1.5" (38 mm) supply roll.Storage Limits: 1
Supply SizesThe printer can use supply lengths from .55" (14 mm) to 4.0" (102 mm).The standard label widths are:1.2 inch (30 mm)1.5 inch (38
GLOSSARYFollowing is a list of terms that you’ll need to know to operate theprinter.Application The computer program that runs on the printer andcontr
On-Demand SensorA sensor that determines when a tag or label has justbeen printed and removed.Peel Mode The printing mode where labels are automatical
Printer FeaturesThe printer featuresualphanumeric keypaduon-demand and continuous printing uadjustable supply width capabilitiesuclock/calendaruDatali
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